Basic Policy
VELSPA (hereinafter called “the Company”) recognizes the importance of information that can identify individual customers (hereinafter called “personal information”) and strives to protect privacy. Furthermore, when handling personal information in our operations, all operational staff adhere to these principles, respecting our customers and meeting their expectations and trust in our spa.
This page outlines our basic policy regarding the handling of personal information. Please review it.
Handling of Personal Information
1. When receiving personal information
When our spa requires the provision of personal information from customers, we will inform the customer of the purpose for which the personal information will be used and obtain the customer’s consent for that purpose.
2. When using personal information
This spa will not use personal information for any purpose other than those for which consent has been obtained from our customers.
3. Regarding the Provision of Personal Information to Third Parties
This spa will not entrust or provide members’ personal information to third parties, except when consent has been obtained from the customer or when legally obligated to do so by judicial or administrative authorities based on laws and regulations.
4. Implementation of Security Measures for Personal Information
This spa thoroughly educates its administrative staff on personal information protection and implements reasonable security measures to safeguard the personal information entrusted to us by our customers from loss, destruction, unauthorized external disclosure, falsification, and unauthorized access.
5. Regarding Customer Inquiries Concerning Personal Information
This spa will respect your wishes and take necessary actions within reasonable limits when you request any of the following regarding your personal information managed by us:
Confirmation, correction, updating, and deletion of your information.
Partial or complete withdrawal of consent previously given to us regarding the use of your personal information.
6. Contact Us
VELSPA
Adress : 168 Buot, Punta Engano Rd, Lapu-Lapu City, 6015 Cebu
Phone Number : （032）231 9815 / From International ＋63 (32) 231 9815
Open hours : 10：00 – 24：00
Email : info@velspa.com.ph (※Japanese-speaking available)