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FAQ

Can you provide airport pick-up and drop off?
Certainly,
If you wish, please advise your flight number and expected departure time.
Can I use Japanese language?
Yes, there is a Japanese staff who is always in the spa. ※ If they are not around, we wil respond by phone.
Our therapists can understand simple Japanese words such as the strength of the massage (strong, weak, painful) and the room temperature (hot and cold) during the treatment.
Are our Therapists Women?
Yes, our spa therapists are all women.
and, our all therapists have a massage therapy licensed.
Can I receive treatment during menstruation?
Yes, but do take note to wear your sanitary pad a little bit higher or wear an overnight pad.
Can I receive treatment during pregnancy?
As a general rule, we only accept massage after the 16th week of pregnancy.
However, pregnancy massage can be a little different to the standard massage.
Can children receive treatment?
There is no age restriction. But as a rule, massages can only be accepted for children who can be treated quietly with their parents. If you have any other questions or requests, please feel free to contact us.
Do you have a kids room?
Yes. We have one Filipino sitter for each family. Please inform us in advance if you wish to use the Kids Room.
Can I take a shower before or after massage?
Yes, you can directly come to the spa after your marine activity and take a shower before performing the treatment. During the reservation, kindly fill in the remarks if you wish to use the shower.
Can I visit with makeup on?
Yes, we will prepare cleansing oil, cleansing water, facial cleansing foam, skin lotion, milky lotion and etc.
What will I wear during the treatment?
Depending on the treatment. For oil massage, paper shorts will be provided. For dry massage, regular shorts will be provided.
Can I use a credit card?
Yes. Please take note that 3% of the total amount is separately charged as a fee.
Can you pick me up?
Yes, Mactan Island is free of charge. We can also pickup at Cebu City and Cordova for a fee.
・ 1 Person 2,200 pesos (roundtrip)
・ 2 persons 1,100 pesos (roundtrip) X number of person
If you are from Cordova or Cebu City, you may avail the free pickup services at our designated areas.
・ Cebu city area: Free transfer up to Island Central Mall → From there Taxi to Cebu City
・ Cordova: Free transfer up to J PARK Hotel → From there, Taxi to Cordova